Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to kublaimodel@hotmail.com.
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- Pre Sale Questions
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Pre Sale Questions
Our products are certified with 3C and CE standards. The lithium batteries used in all our products also meet safety and transportation certification requirements.
Our equipment is highly adaptable for customization and branding. Clients can resell our products with their own branding. If there's a need for changes in hardware or software, we're open to discussing these options. Feasibility would depend on the order quantity.
For our international customers, we primarily sell our machines. The operational approach, whether through sales or leasing, is determined by the customer. Machine pricing is yet to be confirmed.
After normal operation, if there are technical issues, we provide free technical support. In cases where hardware components need replacement, we charge the cost of the parts and continue to offer technical support for maintenance.
For our domestic machines, the more a customer rents, the more discounts they can receive. These price adjustments, which benefit both market expansion and customers, are detailed within the machine's system and are updated based on market response. The same idea applies to our international equipment. We aim to make machine management simple and convenient, allowing investors to freely adjust machine settings. Currently, we are actively communicating with NAYAX to complete machine and system testing soon.
