Shipping Destinations
We currently ship to the following destinations:
- The United States
- Canada
- Europe
- Australia
- New Zealand
For inquiries about shipping to other international locations, please contact our customer support.
Shipping Times
Our goal is to deliver your order in 24-48hours. Shipping times may vary based on the destination.
Please note that these are approximate shipping times. Actual delivery times may vary.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout.
Return and Refund Policy
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact our customer support within 14 days of receiving your order. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3 days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kublaimodel@hotmail.com and send your item to us, please contact our custom service to get the return address.
Contact Us
If you have any questions about our Shipping and Return Policy, please contact us:
- email: kublaimodel@hotmail.com
- call: +86